1. Information We Collect

Through providing aromatherapy massage services, we may collect personal information, including but not limited to names, contact information, health-related information, payment transaction information, technical information collected through cookies and similar technologies. This information is collected with your consent and is necessary for the provision of our services.

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2. How We Use Your Information

 The information we collect is used for the purpose of providing and managing professional clinical aromatherapy massage services. This includes to:

• Schedule appointments

• Discuss and personalise our services to your individual health needs

• Process payments and manage transactions

• Communicate with you regarding appointments, promotions, and updates

• Improve our website and services based on your feedback and usage

• Comply with legal obligations and protect our rights.

 

3. Consent

By engaging with our services, you provide consent for the collection, use and disclosure of your personal information as outlined in this Privacy Policy. You have the right to withdraw your consent at any time by contacting us.

 

4. Sharing your Information

We do not sell, rent or disclose your personal information to third parties. However, we may share your information with:

• Service Providers: third-party companies that perform services on our behalf, such as payment processing, data analysis, email delivery, and customer service.

• Legal Requirements: authorities if required by law or to protect our rights, safety, and property.

Personal health information will be shared only as necessary for the provision of safe and effective massage services.

 

5. Security of your information

We take reasonable measures to protect the personal information collected from unauthorised access, use or disclosure. While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee total security.

 

6. Retaining your personal information

Personal information is only retained for as long as necessary to fulfil the purposes for which it was collected and as governed by applicable laws. After the required retention period, information is disposed of in a secure manner.

 

7. Your access rights

You have the right to:

• Access and request a copy of your personal information.

• Correct or update your personal information.

• Request the deletion of your personal information.

• Object to or restrict the processing of your personal information.

• Withdraw consent at any time where we are relying on consent to process your personal information.

Please contact us to exercise your rights.

 

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our site. You can set your browser to refuse cookies or to alert you when cookies are being sent. However, if you do not accept cookies, some parts of our site may not function properly.

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9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy from time to time. Any changes will be effective immediately upon posting on this page. You are encouraged to review this Privacy Policy periodically to stay informed about how we are protecting your information.

 

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact Cottage Garden Aromatherapy at suzanne@cottagegardenaromatherapy.co.uk

By using our website and engaging in our services, you acknowledge that you have read, understood and agree to the terms of this Privacy Policy.

 

Your privacy is important to us and we are committed to safeguarding it.

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